Collections Specialist

Leech Tishman Fuscaldo & Lampl, LLC is currently recruiting for a Collections Specialist to join the Finance Department of our Pittsburgh, PA office. This position will support collections/accounts receivable activities and ensure accurate and timely management of all accounts receivable aging components.

Responsibilities:

  • Utilize in-house accounts receivable program (ProLaw) for collection activities. Monitor system activities and resolve system problems as needed.
  • Field incoming calls from clients regarding billing or payment issues.
  • Create statements of account to help pinpoint any account issues.
  • Research and provide any documentation which will help resolve client account issues.
  • Review and identify aged receivable balances.
  • Follow up, action and document overdue and difficult to collect accounts.
  • Interact with Firm clients to facilitate timely payments.
  • Negotiate a compromised payment and, if needed, coordinate collection assistance with third party affiliates.
  • Work with billing specialists to utilize ProLaw billing system to create statements/reports.
  • Check e-billing sites to ensure all bills are submitted and moving through the approval process.
  • Provide information to Firm attorneys on the status of their client’s accounts receivables.
  • Other duties as may be assigned to meet business needs.

Experience & Qualifications:

  • Bachelor’s degree or equivalent accounting experience.
  • 5+ years of experience as a collections/billing specialist in a private law firm setting.
  • Proficient in Excel and ProLaw.
  • Analytical and problem-solving abilities.
  • Excellent basic math skills required.
  • Excellent verbal and written communication skills required.
  • Must have good command of the English language, oral and written.
  • Ability to work and interact with all practice groups and firm locations.
  • Ability to work in a strong team environment.

Competencies:

  • Demonstrates high attention to detail.
  • Demonstrates the ability to identify and resolve problems in a timely manner; gather and analyze information in an efficient and timely manner.
  • Focuses on solving conflict; maintains confidentiality.
  • Demonstrates ability to listen to client issues and obtain clarification; responds well to client and team member questions.
  • Ability to balance team and individual responsibilities; contributes to building a positive team spirit.
  • Accepts responsibility for own actions; follows through on commitments.
  • Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality of work.
  • Is consistently punctual, at work and on time.
  • Is dependable.  Follows instructions; responds to direction; commits to long hours of work when necessary to reach goals.
  • Takes initiative, is proactive in independent actions and calculated risks; asks for and offers help when needed.

Mathematical Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

  • The successful candidate will have experience/knowledge of internet software, spreadsheet software, word processing software, and financial software.

With Headquarters in Pittsburgh, PA, Leech Tishman, LLC has offices in Pasadena, CA, El Segundo, CA, Sarasota, FL, Chicago, IL New York City, NY, Washington, D.C., Wilmington, DE and State College, PA, and has a history of strong growth in these markets. We offer competitive salary and benefits and a collegial work environment.

Qualified applicants should send resume and cover letter to Karen Davila, Director of Human Resources at kdavila@leechtishman.com. Agency applications will not be considered for this position. No recruiters or phone calls please.

We are an Equal Opportunity Employer.

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